| |
|
Why
pay only shipping & processing?
The cost of shipping and processing
(S&P) helps cover our expenses, associated with
many things, such as
packaging, shipping, and warehousing. This includes
any special packaging we may need to use, plus our
fast delivery service (most orders are shipped within
24 hours).
(Return
to Top) |
|
|
|
|
How
can you afford to give your jewelry away for free?
At FreeJewelry.com,
we do our best to deliver quality, affordable jewelry
to you or your gift recipient. Because our goal
is that you purchase jewelry from our discount and
designer lines, you don't have to pay the typical
fees "added on" by most retail stores, such as distribution,
middle men, stocking fees, and mark ups. You are
able to save time, money, and receive the same trendy
jewelry sold in stores around the world for much
less! So rest easy and have fun shopping!
(Return
to Top) |
|
|
|
|
How
is my jewelry packaged?
Your jewelry is
not sent to you in typical "jewelry box" as seen
in many retail stores. Most of our pieces (size
permitting) are packaged in a stylish organza jewelry
bag. This allows us to save money on expensive packaging
so you can receive your jewelry for free.
Also, gift boxes are available at additional cost.
(Return
to Top) |
|
|
|
|
How
long before I receive my free jewelry?
Under normal conditions
is usually takes 5 to 10 business days to receive
an order. All jewelry is shipped First Class Mail.
(Return
to Top) |
|
|
|
|
PAYMENT
METHODS
At
this time we accept online credit card orders and
PayPal only.
We accept Visa, MasterCard, Discover, and American
Express. You can safely enter your entire credit
card number via our secure server, which encrypts
all submitted information. For more information
about our security please visit our
security
page.
(Return
to Top) |
|
|
|
|
PROBLEMS
ORDERING
These are some
of the most common solutions to ordering problems.
1.
Make sure to enter the exact billing address appearing
on your statement
2. Try restarting your computer
3. Try on a friend's computer
If
these solutions don't work, please contact
us
(Return
to Top) |
|
|
|
|
| |
|
COUPONS
If you have a FreeJewelry.com
coupon/promotional code enter it at the shopping
cart page and discounts will automatically be calculated.
(Return to Top) |
|
|
|
|
| SALES
TAX
You do not need
to pay sales tax -- unless you live in Minnesota.
(Return
to Top) |
|
|
|
|
SAFE
SHOPPING
Our
#1 priority is making sure you can shop safely
in our store.
When
you place an order in this store, FreeJewelry.com
protects your credit card number and personal
information by encrypting it. Encryption scrambles
your credit card number and personal information.
All online transactions at FreeJewelry.com are
handled with industry-standard SSL encryption
and among the best software available today.
Learn
more about how freejewelry.com protects your
privacy.
(Return
to Top) |
|
|
|
|
SHIPPING
& PROCESSING COSTS
S&P is $6.99 per item, regardless of the number
of items ordered.
(Return
to Top) |
|
|
|
|
COUNTRIES
THAT WE SHIP TO
We sell and serve
USA addresses only.
(Return
to Top) |
|
|
|
|
REFUND
& RETURN POLICY
It
depends. We treat free pieces and discount and
designer pieces differently.
All free jewelry pieces are non refundable
and non returnable. Since you are receiving the
jewelry free (you only pay S&P fees) we are
unable to accept returns at this time. Please
feel free to give it as a gift to someone you
know.
However, if you would like to return or exchange
a discount or designer piece of jewelry, please
read the instructions below. All returns must
be requested within 14 days of the order date,
and items must be delivered back to us within
30 days of the order date.
To
return or exchange an item, please follow these
simple steps:
1.
Obtain a RA # number by completing the form found
here.
Please include your order number and the reason
for the return. Also, please note whether you
will would like a refund, credit, or an exchange.
Allow up to 24 hours for the RA # to be issued.
2. Repack the jewelry in its original packaging
with a copy of the invoice and RA #.
3. Ship to the following return shipping address:
FreeJewelry.com
PO Box 1329
Marshall, MN 56258
For your security, please return your gift with
an insured courier (e.g., FedEx, UPS, USPS Parcel
Post) and retain your receipt. FreeJewelry.com
is not responsible for items damaged or lost in
transit.
Please
note the original shippings costs will not be
refunded.
(Return to Top)
|
|
|
|
|
ORDER
CANCELLATION POLICY
Unfortunately,
once an order is place it cannot be cancelled.
When an order is placed it goes directly to our
fulfillment center and your order is packaged
within a few minutes.
(Return to Top)
|
|
|
|
|
PRIVACY
POLICY
FreeJewelry.com
respects your privacy; therefore, we treat any
identifiable information regarding our customers,
users and subscribers with the utmost confidence.
Any information you give us is held with the highest
professional care and security and will not be
used in ways to which you have not consented.
We reserve the right to modify this policy at
anytime.
Please
reference our full Privacy
Policy for complete details.
(Return
to Top) |
|
|
|
|
CONTACT
US
Before you contact
us, please review our Customer
Service Page where we have posted the answers
to some of your most common questions.
If
you have any unanswered questions, please contact
our support department. Please include your full
name and order # with each email. We will always
respond within 24 hours:
All Inquiries: info@freejewelry.com
Thank
you for shopping at the best store online! Come
back and make sure you bring all of your friends
and family with you!
(Return
to Top)
|
|
|
 |
