
FreeJewelry.com is committed to maintaining the confidentiality of our customers. We do no share, sell, or otherwise disclose information about our clients to any other party except as required to process graphic design services and ship merchandise.
Order
We request information from the customer on our order form. A customer must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). This information is used for credit card authorization and to fill customers’ orders. If we have trouble processing an order, the information is used to contact the customer.
Special Offers and Updates
Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. If you do not wish to receive future emails, you may unsubscribe using the unsubscribe link at the bottom of the email, or by sending an email to info@freejewelry.com requesting to be removed.
Newsletter
Customers are automatically subscribed to our newsletter, we ask for contact information such as name and email address. Out of respect for our customers privacy, we provide a way to opt-out of these communications. If you do not wish to receive future newsletters, you may unsubscribe using the unsubscribe link at the bottom of the email, or by sending an email to info@freejewelry.com requesting to be removed.
Customer Service
We communicate with users on a regular basis to provide requested services. Our production and customer service use both email and phone information to communicate with customers in regards to issues relating to in orders.
Legal Disclaimer
Though we make every effort to preserve customer privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Choice/Opt-out
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by using the unsubscribe link at the bottom of the email, or by sending an email to info@freejewelry.com requesting to be removed.
Security
Our Web sites take every precaution to protect our customers’ information. When submitting sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing.’
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our customers’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If customers have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.
